Serving Tigard & Beaverton Since 2004

Code of Ethics

SCHEDULE AUTO SERVICE
CALL US TODAY
(503) 590-9798

Looking for expert care and honest service?

Tigard SUV and Auto is the go-to auto repair shop Tigard drivers have trusted since 2004. From brake repairs to hybrid maintenance, we offer complete auto care backed by a real business guarantee.

Tigard SUV and Auto Repair – Tigard, OR

At Tigard SUV and Auto Repair, doing the right thing has always come first. Our Code of Ethics isn’t just a set of rules—it’s how we run our shop every day. From the way we inspect vehicles to how we communicate with customers, our goal is to provide honest, dependable auto repair for drivers throughout Tigard, Beaverton, and the surrounding communities.

We know that trusting someone with your vehicle—and your safety—is a big decision. That’s why we believe transparency, respect, and accountability should never be optional. This page explains the standards we hold ourselves to so you know exactly what to expect when you bring your vehicle to our shop.

Our Ethical Commitment

Trust isn’t built overnight—it’s earned through consistent actions. From the moment your vehicle arrives at our shop, our team treats both you and your vehicle with care and respect. Every recommendation we make is based on what we would want for our own families: safety, reliability, and fairness.

We are committed to:

  • Providing high-quality repairs and maintenance at a fair and honest price
  • Taking personal responsibility for every vehicle we service
  • Recommending only the repairs and maintenance needed to keep your vehicle safe and dependable

Our goal is never to upsell or pressure. Instead, we focus on helping you understand your vehicle so you can make informed decisions with confidence.

Transparency and Communication

We understand that auto repair can feel stressful—especially when something unexpected comes up. That’s why clear, honest communication is a core part of how we do business. We take the time to explain what we find, why it matters, and what your options are, without confusing language or pressure.

We promise to:

  • Clearly explain inspection results and service recommendations
  • Keep you informed if additional issues are discovered
  • Let you know right away if repair timelines or completion dates change

By keeping communication open, we make sure you’re never left guessing and always feel in control of the repair process.

Quality Standards and Professionalism

Quality matters—not just when you pick up your vehicle, but long after you leave our shop. Our ASE-Certified technicians follow manufacturer guidelines and industry best practices to ensure repairs are done correctly and safely. We also invest in ongoing training and modern diagnostic tools so we can properly service today’s vehicles.

We are committed to:

  • Using safe, reliable parts and materials
  • Performing repairs according to established industry standards
  • Treating every customer with professionalism and respect

Every vehicle is approached with attention to detail and a commitment to doing the job right the first time.

Accountability and Customer Care

Our responsibility doesn’t end when the repair is finished. If you have questions, concerns, or something doesn’t feel right, we believe it’s our job to listen and help. Accountability is a key part of earning long-term trust.

We promise to:

  • Provide courteous, respectful customer service
  • Address concerns promptly and fairly
  • Stand behind our work and our recommendations

If an issue needs attention, we work with you toward a reasonable and timely solution.

A Standard We Hold Ourselves To

Our Code of Ethics applies to everyone on our team—from ownership and management to technicians and support staff. These values have guided our business since 2004 and continue to shape how we serve drivers in Tigard and Beaverton today.

When you choose Tigard SUV and Auto Repair, you can expect honest advice, ethical service, and workmanship you can trust—every visit, every time.

Have Questions or Want Honest Guidance About Your Vehicle?

Choosing an auto repair shop should come with peace of mind. Our Code of Ethics exists to make sure you feel confident in every recommendation and repair.

Call us to speak with our team, ask questions, or schedule a visit. We’re always happy to help.

Tigard SUV and Auto Repair

  • Monday – Friday : 7:30 AM – 5:30 PM
    Closed Sat & Sun

Frequently Asked Questions

Why does a Code of Ethics matter in auto repair?

A Code of Ethics ensures customers receive honest recommendations, fair pricing, and professional service, helping build trust and transparency throughout the repair process.

No. We only recommend services that are necessary for safety, reliability, and proper vehicle operation, and we take the time to explain every recommendation clearly.

If a concern arises, we address it promptly, communicate openly, and work toward a fair and respectful resolution.